Terms of Service

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Christina Grace Family (“we,” “us,” or “our”).
By using our website or purchasing a puppy from us, you agree to be bound by these Terms.

If you do not agree, please do not use our website or services.


1. Use of Our Website

You agree to use our website only for lawful purposes.
You are prohibited from:

  • Misrepresenting yourself or providing false information

  • Attempting to access private data or systems

  • Copying, distributing, or reselling any website content without permission

  • Using our website to harass, threaten, or harm others

We reserve the right to deny access or terminate services if we detect abuse or fraudulent behavior.


2. Puppy Availability and Reservation

All puppies listed on our website are subject to availability.

When you request to reserve a puppy:

  • We will confirm availability and provide details on the next steps.

  • Reservations are not guaranteed until confirmed by Christina Grace Family.

We reserve the right to refuse or cancel any reservation at our discretion.


3. Payments

All payments must be made through approved methods displayed on our website or communicated privately by our team.

3.1 Refunds and Deposits

Deposits or reservation fees may be:

  • Non-refundable, unless otherwise stated in writing

  • Transferable to another puppy at our discretion

Any refund policy will be clearly communicated during the purchase process.


4. Health and Documentation

Puppies from Christina Grace Family are:

  • Vet-checked

  • Vaccinated according to age

  • Provided with basic health records

You acknowledge that:

  • Dogs are living animals and may experience health changes.

  • We cannot guarantee against future illness, behavioral issues, or environmental influences.

Any health guarantee or warranty will be provided separately in writing.


5. Shipping and Delivery

If shipping or transport services are provided:

  • We will use trusted pet transport partners

  • Delivery timelines may vary due to weather, regulations, or logistics

  • You are responsible for reviewing requirements in your country or region

Once the puppy leaves our care, transport risks may apply and are governed by the carrier’s terms.


6. Responsible Ownership

By purchasing a puppy, you agree to:

  • Provide proper housing, food, medical care, and attention

  • Not use the animal for illegal activities, abuse, or neglect

  • Understand that a puppy is a long-term commitment

We reserve the right to refuse sales to individuals who violate responsible ownership standards.


7. Intellectual Property

All logos, images, text, listings, and media on our website belong to:

Christina Grace Family

You may not:

  • Copy or reupload our photos

  • Claim ownership of our breeding lines

  • Use our branding without consent


8. Third-Party Services

We may use third parties such as:

  • Payment processors

  • Shipping companies

  • Vet clinics

  • Communication services

We are not responsible for errors, delays, or disputes related to third-party platforms.


9. Limitation of Liability

To the fullest extent allowed by law:

Christina Grace Family is not liable for:

  • Medical expenses after purchase

  • Behavioral issues

  • Loss, injury, or damages caused by the puppy

  • Financial losses or emotional distress

You assume responsibility for the ownership and care of your puppy once it is delivered or picked up.


10. Termination of Service

We reserve the right to:

  • Refuse adoption requests

  • Cancel ongoing inquiries

  • Block website access

  • Decline service to abusive customers

No justification is required if we believe the animal’s welfare is at risk.


11. Changes to These Terms

We may update these Terms at any time.
Updates will be posted on this page with a new revision date.
Continued use of our website signifies acceptance of the updated Terms.


12. Governing Law

These Terms are governed by the laws of [Insert Country/Region].
Any disputes will be resolved according to local legal procedures.


13. Contact Us

If you have questions regarding these Terms, please contact us:

Christina Grace Family
📧 christinagracefamily@gmail.com